How to Contact a DHL Service Center : Kinemaster
How to Contact a DHL Service Center : Kinemaster

How to Contact a DHL Service Center : Kinemaster

 Your most common DHL service center Q&A

This article discusses DHL Service Centers and their customers’ questions.

DHL International GmbH is a service provider   for the delivery  of packages or  parcels, but it is also possible to  send packages or  parcels not  only domestically but also to  various countries around the world.   There are  already   many e-commerce  that make trading  easier, especially since online shopping is  no longer new in  market markets outside of Indonesia.

You can  open your business not only to shop online  , but also  to a   wider range.   If you are used to being a buyer, you  can start a  business to earn new income as a seller. DHL can    be a recommended means of sending packages that  can  help you in the cross-border buying and selling process.

In addition, if you   have any questions about   the  cause of the disturbing of the packaging, the delivery  of goods, customs and other matters, you  can contact the  DHL service center,  which is ready to serve  the consumer 24 hours  a day.   This courier    service  provider company has been in existence since  1969  and is clearly reliable because it has provided  1.3 billion packages per year.

 FAQ about shipping  goods via DHL

The most common question that call center services usually ask is  , is it the  same service  as when the shipment  arrives?    If  you have any questions about shipping, all you need to  do is visit the DHL tracking page and don’t need  to contact customer service.

  1. Open the DHL Indonesia website
  2. When the main page opens, click on the Tracking option.
  3. If you click the Trace option later, when you receive  proof of delivery, you  will  be prompted to enter  a  number or reference to receive  status

Shipments can also be  monitored through the   tracking menu, so if you  have any problems, you can contact DHL Service Centers, but if you  are only experiencing problems with  lessons or delivery of goods     , you can  get  as much information as possible from  the DHL Indonesia website  page  .  Yes.

Most importantly, we  have saved  the  tracking number so that   you know where the parcel is being sent.   The tracking number or receipt number consists  of 10 digits and  checks  whether the receipt  number  or tracking  number  is  actually valid before  multiple tracking checks are  performed.

Except in  the  event of  certain conditions,  such as the tracking number  being lost or not being saved,  there is a  problem with the waybill number, the shipping information does not match the  actual destination, and others  can only contact DHL service centers.

FAQ about parcels shipped via DHL

Another  question or question and answer that customers often ask is  about the package  .  It is  very natural   that there are  a lot of  questions, especially if  someone is making  international shipping using DHL express services for the first time, the most common of which are:

  1. What is DHL’s payment method?

People who have just  created an account should opt for  regular shipping,  there are price offers that can be  negotiated later, and they  can  pay their bills monthly.

  1. What is the  maximum size of the goods being shipped?

For   international  shipments,  special cars and  planes are used, in which the  size of the   shipment   should not exceed  the size of  120 cm,  and later   be informed about the weight of the goods, in particular the  weight  of the goods shipped over 50 kg.

  1. Why am my shipments by DHL  being rejected?

For this  one question,  it is actually very simple for DHL itself to  have a provision for sending goods.  In fact, there are  dangerous wastes or prohibited  materials  such as war equipment and sharp weapons.

There  are many questions that can be answered by going to the  main page of the DHL Indonesia website  and if it  is related to damage or loss of goods, you should contact the DHL Service Centre.  Later, a DHL team will  assist you in  tracking claims for lost and damaged goods.

FAQ on how to send a package

DHL itself strongly supports the  development of small and medium-sized businesses, and it is  not  surprising that  many say that this international courier or expedition is  indeed an ideal partner for   cross-border business.  Even if you are a beginner, you   don’t have to worry as   our DHL  team  will help you deal with  customs and  excise taxes.

In addition, the  shipping business of using DHL services has been in existence since 1969  and  still exists  today, and even the network is quite wide worldwide. DHL has a network of  more than 220 countries and  regions,  and its extensive reach  helps you run your business more smoothly.

It is also very easy to send goods to DHL  , so you can get them from  a DHL service center and  you only need to provide information about the goods to  be sent and their location.  Then, calculate   the shipping cost and refer to the  list of prohibited items to  ensure that there is no problem with the package  you are trying to send,  and  the following prohibited  goods are  prohibited in Indonesia:

  1. Gambling Tools
  2. animal
  3. Antique
  4. pornography
  5. Laser Disc
  6. Hazard
  7. ivory
  8. asbestos
  9. Tax Sticker

After that, you can choose services   , you  can  choose international services  to other countries or export and international services for  your country or import  from   other countries  to export   and  international    services.   You can also choose other  preferred services such as adding packaging,  out-of-hours  delivery   or protecting the value of shipping and other products.

How to Contact a DHL Service Center

If the  information on the  main page of DHL    Indonesia’s website  is still not  understood by you, or if  there are other obstacles that require you to request  directly from the DHL team,  simply contact our customer service.  There are a  number of  ways you can do  this, from sending emails to a live chat and hotline service.

Go to the  main page of the DHL Indonesia website  , and then in the upper  right corner, there are several options, one of which is to contact DHL Express.    If you click on the  option to contact  DHL Express later,  you have several  options  to communicate with customer service,  one of which will  be written  directly on  the complaint page  in the following format  :

  1. name
  2. email
  3. Zip code
  4. Customer account number
  5. location
  6. telephone
  7. Comment Details

To be  able to use the quick service,   simply  click on the  Chat Now option and  you will be taken to the live chat service  later by the DHL   service center team.    You can also call the hotline number (0800 1 333 333) or other hotline number (+62 21 7917 3333) with 24-hour toll-free   dial-up.

For   the hotline service, there are two ways  to communicate  so that complaints can be  properly communicated and the best solution obtained.  Therefore,  for those who want to do business  not only domestically, but also  those who want to  do business,  DHL Express can  be one of  their choices.

Expanding your market  reach is actually the most effective way to grow your business.  In general, the  obstacle for  exporters is the delivery service, DHL Express is very helpful for small and  medium-sized businessmen  , and there is also a DHL  service center   service.

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